A part that does not install on the model selected at purchase.
Send the full machine label and one clear photo showing the part and the fit point. We use those two pieces of evidence to review the compatibility record and resolve the order.
Fit Guarantee · FG-01
A wrong fit should not become your problem.
When you order from a confirmed model record, the ExactFitCo Fit Guarantee covers a verified installation mismatch.
EXACTFITCO / GUARANTEEMODEL-LEVEL COMPATIBILITYReplacement parts · United States market
Confirm the order
Share the order number and selected machine model.
Show the label
Photograph the complete model label and the fit issue.
Get a resolution
We review replacement or refund eligibility without busywork.
Coverage conditions
The part must have been ordered from the model page matching the label provided in the claim. Normal wear, accidental damage and ordering for a different model are outside fit-mismatch coverage.
Why we ask for the label
Model-family names can hide hardware revisions. The complete label protects the customer and helps correct the fit database for future orders.